kurla matka

kurla matka App support

Contact
+91 4649614271

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kurla matka:

Q1: How to log in after installing the kurla matka?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received to securely access your account. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal is available. If you still encounter issues, click "send OTP" and wait for the time limit to see if the OTP arrives. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable a smooth account migration process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should address any compatibility issues and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The kurla matka:

Q1: What is the minimum withdrawal amount in the kurla matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus rewards. This means you can cash out your actual winnings, but not any bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This information is essential for a seamless experience within the app. Please ensure all necessary details are accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to complete in 30 minutes to 3 hours. However, occasional delays with payments may extend the wait time to up to 24 hours. This can impact the overall duration of the process in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry - the funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.

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